Which countries do we deliver to?
We ship worldwide! We've partnered with leading postal carriers and shipping services that operate across more than 180 countries and islands around the world. Our international orders are delivered within roughly 15-25 business days and most importantly, we are pleased to be able to provide FREE Shipping on ALL orders!
What is the delivery charge?
NordicWallArt.com are proud to provide all our customers with FREE Shipping on ALL orders!
When can I expect my delivery?
Standard delivery times for our FREE Shipping service are roughly 15-25 Business Days. (Depending on your location and local postal service). We ship directly from our print factory, and therefore we're able to pass big savings to our customer. For more information, please see our Shipping Info page.
What about Express Delivery?
We don't provide an express delivery service (courier service) because of the considerable extra cost that our customers would incur. Express delivery services will typically cost a lot more than the canvas prints themselves and are more likely to incur customs fees. For these reasons we choose to ship simply via standard Postal services, with tracked delivery. This may take a little longer than express couriers, but will be absolutely free.
Why are some sizes out of stock?
We provide Free Shipping on all orders via airmail and postal carriers. Due to the current Covid-19 situation, there are some restrictions to the size of the packages that we can send via our Free Shipping service. This means that some items may be displayed as out of stock on our website. However, we expect this situation to resume back to normal in the next few weeks.
What is your Returns Policy?
Our returns policy lasts 15 days. If 15 days have passed since you received your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and packaged as new in the original packaging. To request a return, please contact us and we will guide you through the steps to process your return. For more information, please see our Returns Policy page.
What is your Cancellation Policy?
Upon purchase of your order, you will be given up to 12 hours to cancel your order. We will provide you a full refund if required if you cancel your order within the first 12 hours. However if 12 hours has passed since you made the order, you will have to wait for your parcel to arrive before you can return it to us. For more information, please see our Returns & Cancellations page.
How do I report a Copyright concern?
If you are an existing copyright holder and consider that prints on our site may be infringing your work, you can request a take-down of the material by contacting us. Please click here for More Details.
How can I get in touch with Support?
To reach out to us with any questions, support or assistance with your order, please send us a message via our Contact Page. We aim to respond to all customer enquiries within 1 working day.